Frequently Asked Questions
Everything you need to know about shopping with Team Express
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply visit our returns portal to generate a prepaid shipping label and start your refund process.
Which payment methods do you accept?
Team Express accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How can I track my package?
Once your order is shipped, you will receive an email with a tracking link. You can also log into your Team Express account to view your order history and real-time status updates.
Are the products on your site authentic?
Yes, Team Express is an authorized retailer for all brands we carry. We guarantee 100% product authenticity and quality on every item sold in our store.